FAQ

Webshop

Do you have a question about discount rules?
If so, please visit this page to read all about the Rules of the Webshop Game.
Do you have a question about our stock/product contents?
If we have a certain beer in stock it can be found here. However, there is also a possibility the product is tagged as ‘Back Soon’. This means the beer is currently not in stock, for more information be sure to mail us on webshop@uiltjebrewing.co   The contents of a beer package/deal can be found in the description of the product in the webshop. However, the contents of our beer boxes, such as the Big Badass Beer Box, change on the regular as we want to keep the contents of these beers as fresh as possible and therefore the beers in the box change very often.   For any other questions about our stock or product contents, be sure to mail us on webshop@uiltjebrewing.co
Do you have problems with your order?
For example:
  • Your order is not complete.
  • Your order has not arrived.
  • You did not receive a Track and Trace code.
  • Your order arrived damaged.
  • Your discount code does not work.
  • You want to verify if your order was processed.
In case of any of these questions, please contact us
You want to modify your order after payment?
After payment you sadly cannot change a lot about your order yourself.   If you want to cancel your order you can do this on your uiltje account. You can go to the tab My Orders and here you can cancel your order.   Note: this is only possible if the order has not been dispatched yet, you can check the status of the order to see if it is already on its way. If so please email us on the address mentioned below.   In case of any other modifications surrounding your order, such as:
  • You want to change the delivery date.
  • You want to change the delivery address.
  • You want to add products to your order.
  • Other comments regarding your order.
In case of any of these questions, be sure to mail us on webshop@uiltjebrewing.co